Orders are dispatched within 24-48 hours. Shipping time depends on your region and chosen shipping method:

• EU: 3–8 business days (Standard), 1–3 business days (Express)
• UK: 3–5business days (Standard), 1–3 business days (Express)
• USA: 8–10 business days (Standard), 2–3 business days (Express)
• Rest of World: 8–10 business days (Standard), 2–5 business days (Express)

Because we don't do basic.

Every case is designed to be on trend, high quality, and actually worth showing off.

We focus on the details, from the glossy finish to perfect your fit, so your phone looks as good as your outfit.

And most importantly, we actually care. About the quality, the designs and the girls wearing them.

Wrong Phone Model

Its okay to make mistakes but please double-check your phone model before placing your order.If you selected the wrong model:

• Contact us within 48 hours of placing your order at itsmegmonroe@gmail.com with your order number and the correct phone model.
• We will do our best to update your order before it is processed and shipped.
• Requests made after 48 hours cannot be accommodated, the order will be fulfilled as placed and the customer is responsible for the selection made.

Defective or Incorrect Items 

We stand behind the high quality of our products. If you received a damaged, defective, or wrong item:

• Contact us within 48 hours of delivery at itsmegmonroe@gmail.com with your order number and clear photos showing the issue.
• We will offer a free replacement or full refund,no return shipping required for verified defects.
• Requests submitted after 48 hours cannot be processed, as we are unable to verify the condition of the item.

Non-Returnable Conditions 

Items will not be accepted for return if they show:

• Signs of use, wear, or damage caused by the customer
• Missing original packaging

Our cases are built to last!

They feature a double-layer design for extra durability and protection, with an outer polycarbonate shell that resists daily impacts.

The materials used offer excellent shock absorption, safeguarding your phone against drops and tears. Plus, our cases are UV protected, ensuring long-term optical quality and resistance to outdoor weathering.

You can choose between a matte or glossy finish, and rest assured that the vibrant design won't fade over time.